This guide is for Iphone/iPad only for Android please click here
Please follow the steps below to download, install and configure our mobile app.
1 – Open your app store and search “Session Talk Cloud” and download
2 – Once downloaded open the app and allow all features (you must allow all or the app will not function properly).
If you have a QR Code please scan your QR Code and skip to step 5
3 – Now it will ask you for the provider ID and Password.
Provide ID: tbgphone
Password: leave blank
Now press Sign in
4 – now you will be asked to enter your TBG Cloud VoIP credentials and server/subdomain details. Please contact support if you don’t have these and one our techs will send you the details needed.
5 – If everything is correct you should now see a keypad and a green symbol at the top right (if the symbol remains red this means that we have been unable to register your account. Please contact support). We advise that you place a quick call to a cell or landline number as you will be asked to access the microphone for the first time. This just helps as if you don’t do it now, if you receive a call, the other party will not hear you until you have given permission.
Thats it, you can now minimise the app and open up when you need to make a call. When you receive a call to your extension the app will automatically open up and ring like a normal call